DIY Series 108: SVi Cloud TV Box OS Corrupted

Fixing an SVi Cloud 9S Stuck in Boot Loop or Corrupted OS

To fix a corrupted OS or boot loop on an SVi Cloud 9S when you cannot access the main settings page, you must force it into Recovery Mode using one of two methods.

Method 1: The Remote Control Shortcut (Easiest)

This is the standard recovery trigger outlined in official SviCloud TV Box Guides.

1. Unplug the power adapter from the back of the SVi Cloud 9S box.
2. Point your remote control at the TV box.
3. Plug the power adapter back in while simultaneously pressing the red Power key on the remote repeatedly in rapid succession.
4. Stop pressing when the Android Recovery / Factory Reset screen appears on your TV.
5. Use the remote control arrow keys to navigate down and select "Factory Reset" or "Wipe Data/Factory Reset".
6. Confirm by selecting "Yes" to wipe the storage and rebuild the OS.

Note: Connect a USB Mouse to control (during factory reset process) if your remote control is not able to control.

Method 2: The Physical Reset Pinhole (Alternative)

If your remote control isn't responding because the OS is heavily frozen, use the hardware shortcut.

1. Unplug the power cable from the box.
2. Locate the physical reset trigger. On the SVi Cloud 9S, this is usually a small hidden button located at the back of the box.
3. Take a toothpick or a straightened paperclip and gently insert it into the AV port until you feel a soft "click" button press.
4. Keep holding that button down with the toothpick.
5. While holding it down, plug the power cable back in.
6. Keep holding the button until the SVi Cloud logo appears or the TV changes to the text-based Android Recovery screen.
7. Release the button, use your remote to select "Wipe data/factory reset", and select "Yes". Once done, choose "Reboot system now".

Important Next Step

A factory reset completely wipes the internal partition. Once the system reboots successfully, your default apps (like Yogurt TV) will be gone. You will need to open the pre-installed web browser (Orz), type in the SVi Cloud app download code (often 6868c.cc or 8989c.cc via their official app market), and re-download the TV utilities to restore your channels.

Here are videos of 2 different way to factory reset:

• https://www.youtube.com/watch?v=RELPmMcQzcA
• https://www.youtube.com/watch?v=osMvih8tAqs

Video of how to reinstall Yogurt TV after factory reset:

• https://youtu.be/oBLD5KEgS4o?t=20

Summary:

• This time, Method 1 was used with a USB Mouse.
• Default Apps (Yogurt TV, Yogurt Malaysia, etc) were installed via Orz (pre-installed web browser).